For childcare providers
MyChildPlace helps parents find and contact childcare providers with clearer context, helping reduce unnecessary back-and-forth and making enquiries easier to assess.
Benefits for providers
Fewer unnecessary enquiries
When key information is clear and up to date, parents can better understand whether your service may be suitable before getting in touch — helping reduce repeated enquiries that may not be relevant.
Clearer enquiries from the start
Parents contacting providers through MyChildPlace are guided to provide structured information, such as:
- type of enquiry (availability / visit request / general)
- preferred start period (for availability enquiries)
- child age group (and whether it changes soon)
- whether they are seeking ECCE / pre-school hours only
This makes enquiries easier to review and helps providers respond more efficiently where appropriate.
Less admin, more clarity
MyChildPlace is designed to support communication between parents and providers — not to replace your existing processes. Providers remain fully in control of responses, availability decisions, waiting lists, and placements.
Claim your listing
If your service is already listed on MyChildPlace, you can claim your profile directly from your provider page.
Claiming your profile helps improve information accuracy and map location quality for parents searching in your area.
How to claim:
- Go to the home page and search for your service.
- Open your provider profile.
- Click Claim page.
Not listed yet?
If your service is not currently listed on MyChildPlace, contact us and we’ll review adding it to the platform.
Email to add your serviceFAQ
Do I have to respond to every enquiry?
No. Providers decide whether and when to respond.
Is MyChildPlace a waiting list or booking system?
No. MyChildPlace does not manage availability, waiting lists, or placements.
What will parents see about my service?
Parents can view the information displayed on your provider profile, including location and service details where available.